Summary
Our client seeks a dedicated Rental Compliance and Operations Administrator who will act as the
backbone in ensuring accuracy, compliance, and effective interdepartmental communication for all RIL-
related matters. This role requires a proactive approach, exceptional organizational skills, and a
commitment to upholding the company’s purpose, principles, and values.
- Purpose | Provide the highest quality Real Estate services to our communities by exceeding customer
service expectations and implementing excellence. - Principles | Mindfulness, authenticity, balance, excellence
- Values | Teamwork, perseverance, integrity, growth
Primary Responsibilities
- Draft, manage, and oversee the distribution of Rent Increase Letters (RIL) and bond passthrough
letters. - Collaborate interdepartmentally, particularly with the Communications team, to ensure timely
posting of RILs and resolution of tenant-related issues. - Update and maintain Monday.com boardsRegularly audit past rental documents for accuracy and compliance.
- Apply for property licenses in the designated timeframe.
- Identify and address challenges and inefficiencies in the RIL creation and posting process,
proposing innovative solutions. - Work closely with various internal teams to ensure deadlines are met and communication is
seamless. - Adhere to deadlines
Key Skills and Competencies
- Zendesk, Yardi, Monday.com, and Excel experience (preferred)
- Strong organizational and coordination skills with an ability to handle multiple tasks
simultaneously - Exceptional attention to detail with a strong emphasis on accuracy and compliance
- Excellent communication skills
- Ability to identify challenges and proactively seek solutions
- Enjoys challenging tasks and critical thinking
- Positive, optimistic, energetic, thoughtful, and understanding
- Strong team player with collaborative approach
